Thank you for your patience. With to the download, you agree to the underlying terms and conditions of the HP Software License Agreement. We were unable to find any drivers for your product. Check if the Ethernet port cable has been connected to the router Restart both the printer and the router and all other related devices Turn printer off Connect printer power cord directly to the power outlet At this point, close all programs Shut down the computer Restart both printer and the computer on Click on Scan a Document or Photo to attempt a scan Printer connection status and network connectivity has to be checked Make sure that the wireless signal is turned on for wireless connections Ensure that the cable is connected to the Ethernet port and green light is on, in wired connections Start the scan doctor and Run Print Click on Fix Scanning to fix the problem You can now test the scan Uninstalling and reinstalling the printer software Windows Image Acquisition Settings has to be checked, which is responsible for communicating between the computer and scanner The firewall has to be temporarily disabled so that it does not block the network printer communications. To use the Wireless Setup Wizard, you must have a wireless network set up and running. This tool applies to Microsoft Windows PC’s only.

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– HP Envy Setup | Downloads | Troubleshoot.

Thus, the warranty has been removed from this product. Please try again shortly. The Virtual Agent is currently unavailable. HP Envy Troubleshooting ePrint When a print job is sent to the ePrint email address, the print output is not received To resolve the issue: Select from the products you own. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.


This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. This process can take several minutes depending on the number of warranties being checked. Let HP identify any out-of-date or missing drivers and software. This product was designated to be returned to HP. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.

HP Envy 5660 Setup|Troubleshooting|Driver Download

Operating System – Windows 7, Windows 8, Windows 8. Javascript is disabled in this browser. On the printer control panel, touch the Wireless icon. Dial manually out of the HP printer by printing a page to fax separately The appropriate Tone Dialing or Pulse Dialing option should be available and selected in the HP fax For manually sent faxes not from the computer connectivity between the computer and the printer has to be checked Click on Status in the HP Director Application Verify physical cable connection between both devices if the Status is disconnected Intermittent fax failures Fax communication can fail if the phone cable is coiled and too long or there is a static in the phone line The telephone service provider should be notified immediately to rectify the static phone line — One of the most common causes of the intermittent fax failure is the poor quality of the phone line Echoes and cross-talks in the line are as a result of long and coiled cable lines besides the loss of signal strength — always use the original fax cables provided along with your HP product for safety.


If the scanner is not clean, generally lines and color bands appear on the printout. Is my Windows version bit or bit?

This page requires Javascript. A revolutionary mobile printing solution, the Your wireless-capable HP product. For Poor Print Quality: Europe, Middle East, Africa.

If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue. With to the download, you agree to the underlying terms and conditions of the HP Software License Agreement.

The print jobs disappear from the queue and do not print: Choose ‘Refresh’ to update the list. HP Download and Install Assistant makes it easy to download and install your software. Asia Pacific and Oceania.

Please enter a Product Number to complete the request. Turn on the printer.

Windows Image Acquisition Settings has to be checked, which is responsible for communicating between the computer and scanner. This tool applies to Microsoft Windows PC’s only. If a Let’s identify your product to get started page displays, click Printertype your printer model fnvy, and then click Submit.

Touch Wireless Setup Wizardand then follow the instructions on the control panel to connect the printer to your wireless network.