Run the Print troubleshooter. This page requires Javascript. Learn more about HP’s privacy policy. Print Mechanism – Print mechanism assembly – complete mechanism with carriage movement, paper picking and service station – does not include covers, printer base, print heads, ink cartridges, or any consumables. This product has been exchanged for a new or refurbished product. Prepare the replacement cartridge.

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Did this solve your problem? Sensor Out – OOPS sensor – out of paper sensor – detects the presence of the paper in the printer tray.

HP Customer Support – Software and Driver Downloads

Run the print and scan doctor and check the results. This topic has been archived.

Absorber – Black ink absorber – Absorbs excess ink from black cartridges. I understand you are unable hpp scan using your HP all in one printer.

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HP PSC 1315, 1315v, 1315xi, and 1315s All-in-One Printers – Troubleshooting Scanning Problems

Separator – Pad separator – assembled from plastic and rubber components; to help in separating sheet of media during printing from bottom trays. Extender Input – Tray extension assembly stopper – tray with a paper stop on the input tray – extends to accomodate different media lenths.


Belt Scanner – Scanner assembly belt. Javascript is disabled in this browser. We were unable to retrieve the list of scanenr for your product.

Rod Scanner – Scanner rod – shaft that the scanner assembly rides on. How does HP install software and gather data? HP recommends exploring these resources.

HP PSC xi All in one does not respond for scan – Microsoft Community

Warranty withdrawn refurbished product: Roller Exit – Paper exit rollers – out put assembly. Tray Base – Tray base- bottom base of the paper input tray.

Select from the products you own. Prepare the replacement cartridge Follow these steps to remove the new cartridge from its packaging and remove the protective nozzle tape from nozzles. Cable Interface – Parallel cable – connects from your printer to computer via your parallel port.

This product cannot be identified by Serial Number alone. The Virtual Agent is currently unavailable. PC Board Interface – Internal print server lan interface board – plugs into peripheral eio. Are you getting any error message or code when you try to scan? Cap Lifter – These lifter caps hold the pressure plate lifter and the kicker spring in place. If this is the case for your product, see ‘Step five: Motor Scanner – Scanner unit motor – drives the scanner unit to scan documents to be copied, fax, or scanned.


This product was designated to be returned to HP. Bracket Left – Left bracket – carriage rod adjustment bracket left. This tool applies to Microsoft Windows PC’s only. If it doesn’t respond because an update is needed, how do I find that site? This product was sold by a third party.

Absorber – Color ink absorber – Absorbs excess color ink during the cleaning process. Press lightly on the top of the cartridge that you are replacing to release it from its slot.