Right click it and go to properties. Open download list The Virtual Agent is currently unavailable. Product sold by third party: Not sure which drivers to choose?

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HP Compaq 6715b Touch Pad Palmrest 443822-001

This happened to me, and I had to go to the driver recovery on the hard drive and re-install the drivers. This tool applies to Microsoft Windows PC’s only. The small light in on the upper left hand side of the pad you wanna double tap on the light itself.

Copaq should have an option there to enable it.

Just click that, and it will remove the red light. Asia Pacific and Oceania. Please return to the product information page and verify the numbers provided or try again later. Blomkvist 2, 1 13 Any warranty support needed would tpuchpad completed by the third party that sold the product.


Javascript is disabled in this browser. We are unable to determine your warranty status for the product and serial number provided. There is a light on the touchpad, but no button there! Seems a bit harsh to me to vote down what seems like a reasonable answer.

HP Compaq b Notebook PC | HP® Customer Support

Super User works best with JavaScript enabled. Please use the product number and serial numbers of the new product to validate warranty status. Warranty withdrawn refurbished product: Europe, Middle East, Africa. Please wait while we process your request.

How to enable the touchpad on a Compaq Presario? – Super User

Drivers may be in development so please compwq back at a later date or visit the product homepage. Some laptops have a dedicated hardware toggle button near the touchpad.

How does HP install software and gather comppaq Product has been exchanged: Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Go to device manager, then Uninstall the driver but don’t delete the driver.


My gf has a Compaq CQ42 and after much consternation, we discovered that you tap the light in the corner of the touchpad three times, it re-enables the touchpad. Solution and Diagnostic Data Collection. If you have a Compaq Presario CQ62 and your mouse pad is locked, at the top of the keyboard there is a lock picture. Where you see the light on the side of the touch pad double tap that to enable. It could also be built into the touchpad itself, if this were the case you would see a light in one of the corners of the touchpad.

This could take up to 3 minutes, depending on your computer and connection speed. Peter Mortensen 8, 16 61 The Virtual Agent is currently unavailable.